RheoSense's Japanese distributor, Viscotech Co. Ltd., visited RheoSense head office this week for intensive training.
It was the group's first visit to the San Francisco Bay Area. They had some time to see the iconic Bay Area sites but were determined to spend as much time as possible with the staff of RheoSense. During their time with the engineering and manufacturing teams, they delved into the guts of the instruments, learning how to service key parts and components, upgrade firmware, and specifics on calibration.
They expressed great satisfaction with the knowledge that they gained during their stay and were very pleased with the patented technology that's at the heart of RheoSense's Viscometer/Rheometer-on-a-Chip.
Viscotech intends to use the newly gained expertise to further enhance their competitive position and improve service levels in Japan. We hope to see the fruits of our partnership blossom in the upcoming months, much like the famous Japanese sakura (cherry) blossom!