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Tis The Season for Service!

December 21, 2021

Running routine service maintenance at the end, or beginning, of the year helps to ensure necessary maintenance is not overlooked. As we all work to close out the year we have year-end close tasks and checklists to run through and complete before we turn the page to a new year. Adding your routine maintenance checks for all your laboratory equipment and consumables to your year end checklist helps ensure they are all set to go for the new year!

It is imperative to conduct routine maintenance for your viscometers and VROC® chips. We recommend recalibration of your VROC chips and viscometer once a year. RheoSense engineers make sure to follow our careful in-house calibration standards of procedures to make sure each and every RheoSense product is well within specifications. 

Schedule Your Recalibration Today

On top of routine service and calibration of your instruments, it is also recommended to routinely review testing methods with all technicians who operate a piece of equipment. Comparing the standards that everyone has run to see if there are any differences will help to determine how accurately your instruments are performing. To monitor VROC chip health we first turn to NIST traceable oils. NIST is the National Institute of Standards and Technology, which is an agency providing the framework for accurate measurements via various tools, standard reference materials, and certification of analysis. 


RheoSense also offers service contracts designed to help you reduce downtime, get the best performance for your instruments, and keep your team up to date with the training they need to succeed! Service contracts include benefits such as:

  • Calibration services
  • Unlimited support, inspection and diagnostics
  • Free software updates
  • Repair and replacement of components

Do you know the top 5 benefits of having a service contract? Download our infographic to read more about them! 

Download the  Infographic

We have multiple service plans to choose from, so you can choose the plan that is right for your needs! 

Get peace of mind and maximum uptime from the people who know your RheoSense viscometer best. Register for your service contract before the end of the year to take advantage of our end of year savings: 

  • 10% off a one-year contract
  • 15% off a three-year contract
  • 20% off a five-year contract

Contact a RheoSense sales representative to take advantages of these savings today! 

2021 EOY Service Contract Final Email

Written by: Eden Reid, RheoSense Senior Marketing and Sales Operations 

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